FAQ


FAQ

Frequently Asked Questions:

The Finishing Touch FAQs (6)

How Much Will My Repair Cost?

All quotes are based on a visual inspection of the damage either in person or by photograph. Our skilled technicians will estimate you a competitive price.

How Long Will My Repair Take?

All timescales are dependent on the repair in question, minor repairs could take 24 hours, much larger repairs could take 7 days, our skilled technicians will give you a estimated time scale at the time of quotation.
“99% of our time scale estimates are met or beaten”

What Machines Do You Work On?

The Finishing Touch provides bodywork repairs and resprays to all Plant and Heavy Equipment, from any company or supplier.

We also fit boxing rings/safety rails to excavators.

When Are You Open?

We are open 8am – 6pm, Monday to Fridays

We are closed on Bank Holidays.

Out Of Hours Assistance is welcome to be discussed.

Do You Do Site Visits?

Yes.

We do have our own workshop based in Medway City Estate, Rochester, Kent.

But we can arrange for our technicians to visit your machine, they will assess if the repairs can be carried out on site or if the machine needs moving to the workshop.

We can also fit Excavator Boxing Rings/Safety Rails on Site too.

Is It Only H.E. Services Machines You Work On?

No.

We are part of the H.E. Group of companies, but we work on any brand of machine from any supplier.